Effective Date: August 21, 2024

Service Fulfillment

At Bravo Ventures, LLC, we are committed to delivering high-quality marketing and advertising services tailored to meet your business needs. Upon purchasing our services, you will receive a confirmation email outlining the details of your service agreement. Please review this confirmation for accuracy and contact us immediately if any details are incorrect.

Service Delivery Timeline:

• Service timelines vary based on the specific services purchased. Estimated completion times will be communicated during the initial consultation and included in the service agreement.
• We strive to begin work on your project within 1-2 business days (Monday-Friday) of receiving all necessary materials and information from you.

Project Scope and Revisions:

• The scope of work will be clearly defined in the service agreement. Any changes or additional requests outside of the agreed-upon scope may require an adjustment to the timeline and additional fees.
• We offer a revision process to ensure your satisfaction with our work. The number of revisions included will be specified in the service agreement.

Refunds and Cancellations

Your satisfaction is our priority. If you are not satisfied with our services, please review our refund and cancellation policies below.

Refund Policy:

• Refunds are available only for services that have not yet been started. Once work has commenced, refunds are not available, but we will work with you to address any concerns and make necessary adjustments.
• If you are dissatisfied with the completed work, please contact us within 14 days of project delivery to discuss potential revisions or solutions.

Cancellation Policy:

• Services can be canceled within 24 hours of purchase for a full refund, provided work has not yet commenced.
• For ongoing services such as SEO or social media advertising, cancellations must be made at least 30 days before the next billing cycle to avoid charges for the upcoming period.

Customer Service

We are here to support you throughout your project and beyond. If you have any questions or concerns about our services, please contact us at:

• Email: guillermo@bravoventures.co
• Phone: 760-829-2735
• Mailing Address: Bravo Ventures, LLC, Torre de la Reina, 450 Ave, de la Constitución, Suite 200, San Juan PR 00901
• Website: bravoventures.co

Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM (EST), excluding holidays.

Please Note: Bravo Ventures, LLC reserves the right to modify or update this service fulfillment policy at any time without prior notice. Changes will be posted on this page, and it is your responsibility to review this policy periodically.

Review and Acceptance

By purchasing our services, you agree to the terms and conditions set forth in this Service Fulfillment Policy. We are committed to delivering excellent results and look forward to working with you.

Bravo Ventures, LLC

bravoventures.co